Refund policy
At our store, each crochet bag is carefully handmade and inspected before shipment to ensure it meets our quality standards.
Because our products are handcrafted and made in limited quantities, all sales are considered final. We encourage customers to review product descriptions, photos, and measurements carefully before placing an order.
If your item arrives damaged or defective, please contact us within 30 days of delivery with photos of the issue. We will review the situation and work with you to provide an appropriate solution.
We are unable to accommodate requests related to:
- Change of mind
- Incorrect orders placed by the customer
- Minor variations that naturally occur in handmade products
- Normal wear and tear after use
If you have any questions before purchasing, please don't hesitate to contact us. We're always happy to help ensure you choose the perfect bag.